Summary
Nursing home cases often involve family members frustrated by inadequate care and injuries to loved ones, despite high costs for services.
Highlights
- Nursing home decisions are tough for families.
- Monthly costs are high, expecting premium care.
- Staffing issues lead to care lapses.
- Vulnerable residents face injury risks.
- Cases are examined for safety protocol failures.
- Staff training is crucial for resident safety.
- Injuries can result from negligence or oversight.
Transcript
Nursing home cases are particularly frustrating for callers. It's usually not the injured person who calls; it's typically a family member. You may have adult children who’ve had to make the difficult decision: "We need to put Mom and Dad in a nursing home." They shop for it carefully. These facilities are not cheap—the monthly cost can be exorbitant. But part of that cost includes the expectation of premium care, which encompasses nourishment, activities, and other services.
Oftentimes, the staff at the nursing home is overworked and undertrained. Safety systems break down, and your loved one—whom you already felt bad about having to place in a nursing home—now suffers an injury or worse. We do take those cases. We look carefully at the procedures that were in place. Was a trip hazard left unattended?
You're dealing with a clientele that has poor vision, slow reflexes, and brittle bones. They are easily injured. These facilities need to be a model of safety, and where there are lapses, serious injury can result—fractured hips, limbs, etc. So, we investigate these cases very carefully. We examine the safety procedures involved. Was there a failure by the staff? Was the staff properly trained? And why did this injury happen?